DNA Miracles® Shipping and Return Policy

+ Up to 2.00% Cashback

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Shipping and Return Policy

Customer Service:

Customer Service Email: [email protected]

Store Conditions

Coupons, discount codes and promotional codes found outside of SHOP.COM, either from a retailer or from a third party, are subjected to Partner Stores’ terms and conditions and may not be eligible for Cashback. SHOP.COM cannot guarantee that Cashback will be awarded with the usage of such codes and it is recommended to use ONLY the coupon/discount/promotion codes found at and exclusive for SHOP.COM.
Gift Card is not eligible for Cashback
Purchases through Partner Stores’ mobile apps may not be eligible for Cashback
Partner stores reserves the right to deem items in-eligible for Cashback at their discretion.
*Items ineligible for Cashback are deemed non-commissionable.

DNA Miracles® Shipping and Return Policy

Detailed Shipping Tables

Standard

Destination = Singapore

Shipping will be displayed during checkout.

Order Total

Rate

Standard Shipping Morning 9am -1pm

Destination = Singapore and Singapore Standard

Morning Delivery

Order Total

Rate

Standard Shipping Night 6pm-10pm

Destination = Singapore and Singapore Standard

Evening Delivery

Order Total

Rate

Standard Shipping Afternoon 2pm- 6pm

Destination = Basic Delivery time and rates

Afternoon Delivery

Order Total

Rate

Pickup

Destination = Singapore

Shipping will be displayed during checkout.

Order Total

Rate

Return Policy Details

Most items purchased from Market Singapore through SG.shop.com may be returned for a full refund, less shipping charges, within 30 calendar days of the date they were shipped to you. Food, custom ordered items and gift cards cannot be returned for a refund for any reason. If you want to return an item to Market Singapore, please contact our refunds department for a Return Authorization Number (RA#) prior to returning your item. You can contact us by e-mail at [email protected] or call us at +65-65682678. Any items you try to return to us without a valid RA# will be shipped back to you at your cost and expense.

In order to receive a refund on an item:

the item must be unopened, and in new and resalable condition;
the item must have all original packaging, parts and accessories;
if an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap;
the item must not be a food, custom product or gift card

If you used a gift card to pay for all or part of an order, we will apply any refund to the gift card first - up to the gift card amount used to purchase the order. Any remaining balance will be refunded to the credit or debit card you used for the original purchase.

We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.

You are responsible for the cost of return shipping and insurance.

While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at [email protected] or +65-65682678.

Description

DNA Miracles provides the highest quality body and wellness products, designed for babies, children and expectant mothers. All of our products are gentle, easy-to-use, and 100% effective when used as directed. We have partnered with leading health professionals and scientists who follow the highest standards in ingredient selection to create the most effective skin, hair and health solutions.