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Timeless Prescription™
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Timeless Prescription™ Shipping and Return Policy

Up to 2.00% Cashback

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Shipping and Return Policy

Description

Timeless Prescription goes beyond basic skin care to offer healthier skin with the provision of strong antioxidant protection.
As we age, sun exposure, environmental factors and hormonal changes weaken our skin's defences, leading to a number of unwanted effects, including fine lines and wrinkles, decreased skin thickness, uneven skin tone and texture, and skin dehydration. While other brands only address general skin care concerns, Timeless Prescription tackles specific problems that come about due to accelerated ageing. Timeless Prescription products help give your skin a younger and more vibrant look. Nourish, revitalise and renew your skin with Timeless Prescription!

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Customer Service:

Customer Service Email: sgcustomersupport@shop.com

Store Conditions

Coupons, discount codes and promotional codes found outside of SHOP.COM, either from a retailer or from a third party, are subjected to Partner Stores’ terms and conditions and may not be eligible for Cashback. SHOP.COM cannot guarantee that Cashback will be awarded with the usage of such codes and it is recommended to use ONLY the coupon/discount/promotion codes found at and exclusive for SHOP.COM.
Gift Card is not eligible for Cashback
Purchases through Partner Stores’ mobile apps may not be eligible for Cashback
Partner stores reserves the right to deem items in-eligible for Cashback at their discretion.
*Items ineligible for Cashback are deemed non-commissionable.

Timeless Prescription™ Shipping and Return Policy


Detailed Shipping Tables

Standard

Destination = Singapore

Shipping will be displayed during checkout.

Order Total
Rate

Day Delivery

Destination = Singapore and Singapore Standard

Morning Delivery

Order Total
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Night Delivery

Destination = Singapore and Singapore Standard

Evening Delivery

Order Total
Rate

Pickup

Destination = Singapore

Shipping will be displayed during checkout.

Order Total
Rate

Most items purchased from Market Singapore through SG.shop.com may be returned for a full refund, less shipping charges, within 30 calendar days of the date they were shipped to you. Food, custom ordered items and gift cards cannot be returned for a refund for any reason. If you want to return an item to Market Singapore, please contact our refunds department for a Return Authorization Number (RA#) prior to returning your item. You can contact us by e-mail at sgcustomersupport@shop.com or call us at +65-65682678. Any items you try to return to us without a valid RA# will be shipped back to you at your cost and expense.

In order to receive a refund on an item:

  • the item must be unopened, and in new and resalable condition;
  • the item must have all original packaging, parts and accessories;
  • if an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap;
  • the item must not be a food, custom product or gift card

    If you used a gift card to pay for all or part of an order, we will apply any refund to the gift card first - up to the gift card amount used to purchase the order. Any remaining balance will be refunded to the credit or debit card you used for the original purchase.


We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.

You are responsible for the cost of return shipping and insurance.

While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at sgcustomersupport@shop.com or +65-65682678.

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